Frequently Asked Questions
Everything you need to know about our handcrafted fashion pieces.
Are the paints used on the clothing permanent?
Yes, we use high-quality, professional-grade textile paints that are heat-set to ensure they remain vibrant and do not crack or peel, even after multiple washes.
How should I wash my custom-painted garments?
To preserve the artwork, we recommend washing your items inside out on a cold, gentle cycle and hanging them to air dry. Avoid using bleach or harsh detergents.
How long does it take to receive my order?
Since each piece is hand-painted to order, our standard processing time is 7-10 business days, followed by 3-5 days for domestic shipping.
Can I request a completely custom design?
Absolutely! We love collaborations. Please use our 'Custom Request' form to upload your inspiration, and our artists will reach out to discuss the project and pricing.
What is your return policy for painted items?
Because each item is custom-made for you, we do not accept returns or exchanges unless the item arrives damaged or there is a manufacturing defect.
Do you offer international shipping?
Yes, we ship our wearable art worldwide. International shipping rates and delivery times are calculated at checkout based on your location.